Return & Refund Policy
We want you to shop with confidence. If you are not satisfied with your purchase, we offer a clear and fair return policy.
Return Window
Returns are accepted within 30 days of delivery
Products must be new or slightly used, unused, and in original packaging
Eligible Returns
We accept returns for:
Defective products
Non-defective products
Incorrect items received
Return Shipping
Customers are responsible for return shipping costs, unless the item is defective or incorrect
We do not charge restocking fees
How to Start a Return
To initiate a return, contact us at:
📧 [info@russoutboardcenter.com]
📞 [+1 262-244-5290]
Please include your order number and reason for return.
Refunds
Once your return is received and inspected, refunds are processed within 7 business days
Refunds are issued to the original payment method
Shipping costs are non-refundable unless the return is due to our error
Exchanges
We accept exchanges for eligible products. Contact our support team to arrange an exchange.
In-Store & By Mail Returns
Returns may also be made in-store or by mail, where applicable.
Need help?
Get in Touch
Have questions about a product or need help choosing the right equipment?
Our team is always ready to help.
📞 Phone: +1 (262) 244-5290
📧 Email: info@russoutboardcenter.com
🌐 Website: https://russoutboardcenter.com
📍Address:7848 Butternut Rd, Burnett, WI 53922